Effective Date: June 8, 2025
NeuroHopeJourney.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1.
Information We Collect
We collect personal information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Any information you share via contact forms, sign-ups, or messaging tools
We may also collect usage data through automated tools like cookies and tracking pixels.
2.
Why We Collect Your Information
We collect your information to:
- Communicate directly with you (email, SMS, or phone)
- Respond to your inquiries
- Provide updates and support
- Improve your experience on our website
- Market our services more effectively
3.
Text Messaging (A2P 10DLC Compliance)
By submitting your phone number, you agree to receive recurring messages from NeuroHopeJourney. Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out at any time or HELP for assistance.
Your phone number is used only for communication between you and NeuroHopeJourney and is never shared or sold to outside organizations, other than those listed below for marketing and analytics purposes.
4.
Tracking & Marketing Technologies
We use the following tools to improve user experience and reach the right audiences:
- Google AdWords
- Google Analytics
- Meta/Facebook Pixel
- Meta/Facebook Ads
- Instagram Tracking
- TikTok Tracking
- Bing Analytics
These platforms may collect data such as your IP address, browsing behavior, and interactions on our site. This helps us deliver more relevant content and ads.
You may opt out of some tracking through your browser settings or by using tools such as the Google Analytics Opt-out Browser Add-on.
5.
How Your Data Is Shared
We do not sell, rent, or trade your information to any outside parties.
We only share information with the service providers listed above (e.g., Google, Meta, Microsoft, TikTok) strictly for marketing, analytics, and service optimization purposes.
6.
Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.
7.
Your Rights and Choices
You may:
- Opt out of marketing emails and messages at any time
- Request access to or deletion of your data by contacting us at: DataRemoveRequest@NeuroHopeJourney.com
8.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.”
9.
Contact Us
If you have any questions or requests related to your privacy, please contact:
NeuroHopeJourney
Broken Arrow, Oklahoma
918-800-2851